Communication Features on the Rome app
Using Your Inbox on Rome
Your Inbox is your central place to communicate with other users on Rome. Whether you're a guest chatting with a host, or a host managing multiple bookings, everything starts here.
What You Can Do
Message your host or guest after a confirmed booking
Ask follow-up questions about directions, amenities, or changes
See message history for past visits
Tips for Effective Use
Enable push or SMS notifications to never miss a message
Be polite and timely—respect goes a long way
How Announcements for Host Works
Have an update to share with all past and up-coming guests at once? Use the Announcements tool to save time and stay in touch.
What You Can Use It For:
Sharing a temporary yard closure
Announcing new add-ons or updates
Offering promo codes to repeat guests (coming soon)
How to Send an Announcement
Go to your inbox
Tap “Send Announcement”
Write your message and hit “Send Message”
Pro Tips:
Keep it concise and friendly
Avoid spamming—respect your guests' time
Announcements are one-way messages
Enabling and Managing SMS Notifications
Stay in the loop with real-time text alerts—no need to open the app every time. SMS notifications are available for key events.
You’ll Get SMS Reminders For:
Booking confirmations
Changes or cancellations
Reminders before your upcoming visit
Host or guest messages
How to Enable
Go to your Profile
Tap “…” on the top right corner
Tap "Notification Settings"
Tap "Enroll in SMS Notifications"
Enter your phone number and tap "I consent to SMS"
